Pamoja Mental Health & Safeguarding Network is a growing professional
organisation focused on strengthening mental health support, safeguarding systems,
and organisational wellbeing across Kenya.
We are seeking a Liaison Officer – Sales, Partnerships & Market Growth
to drive revenue growth and support institutional engagement. This role is
consultative rather than transactional, focused on building credible long-term
partnerships.
Role Purpose
The Liaison Officer will lead Pamoja’s market engagement, client acquisition, and
strategic partnerships in a manner that is ethical, professional, and aligned with mental
health and safeguarding standards.
Key Responsibilities
Client Acquisition & Institutional Engagement
● Identify and engage potential organisational clients including corporates,
NGOs, schools, and faith-based institutions.
● Conduct introductory meetings, needs assessments, and follow-ups with
prospective partners.
● Present Pamoja’s mental health, safeguarding, and training services clearly
and professionally.
● Work with management to develop tailored proposals and service packages.
● Convert qualified leads into service engagements without over-promising
capacity.
Partnership & Referral Development
● Build partnerships with insurance companies, corporate HR teams, NGOs, and
educational institutions.
● Support engagement processes required for institutional and insurance
partnerships.
● Maintain strong relationships that encourage repeat engagements and referrals.
Market Representation
● Represent Pamoja in stakeholder meetings, networking forums, and
institutional engagements.
● Communicate the organisation’s value proposition consistently and
professionally.
● Conduct market research and identify what will support Pamoja’s strategic
growth
Internal Coordination
● Align sales efforts with organisational systems and clinician availability.
● Support scheduling and coordination of trainings, organisational sessions, and
service delivery.
Reporting & Performance Tracking
● Maintain accurate records of leads, meetings, proposals, and partnerships.
● Provide periodic reports on sales activity and partnership development.
Ethical Practice
● Uphold confidentiality, safeguarding, and professional ethics at all times.
● Ensure all market engagements reflect Pamoja’s clinical and safeguarding
standards.
Required Qualifications & Experience
● Diploma/Bachelor’s degree in Business Administration, Marketing, or a
related field
● Proven experience in institutional sales, partnerships, or business development
with a track record of driving growth.
● Ability to engage senior decision-makers and organisational executives.
● Strong communication, negotiation and interpersonal skills, with proficiency
in CRM systems.
Desirable
● Exposure to mental health, healthcare, safeguarding, or social services.
● Experience working with insurance providers or benefits programs.
● Proposal writing or service contracting experience.
Personal Attributes
● Integrity and professionalism
● Consultative relationship-building approach
● Organised and accountable
● Comfortable working with clinicians and leadership teams
How to Apply
Qualified candidates should send their CV and a brief cover letter outlining relevant
experience to: pamojamentalhealth@pamojasafeguarding.com by 22nd March 2026
with the subject line: Application – Liaison Officer